GIFTS ~ Order by 12PM for same day flower delivery
GEMFLOWERS
2,500+ verified reviews!
customer love!
“Ordered flowers for my Mums birthday from Lime Tree Bower on Wednesday evening, and they arrived Friday morning, in Castle Hill, right on time. Maddy sent a personal message and a photo of the flowers upon delivery—such a thoughtful touch! Impressed and would definitely order again.”
VICKY VAN / Design Director
2,500+ verified reviews!
customer love!
“Flowers were delivered to my partner efficiently and were neatly and beautifully arranged :) She also informed me the courier was excellent and had a big smile on his face when delivering and didn't hesitate to call her when he could not find her place! Much appreciated and would recommend!”
VICKY VAN / Design Director
2,500+ verified reviews!
customer love!
“Sammy and the lime tree bower team are absolutely incredible. The flowers at our wedding were more perfect than I could have imagined. The team were so responsive and delightful to deal with in the lead up to the wedding and created florals that really captured the vision that we had workshopped. Truely such a great florist, highly recommended.”
KATHARINE / Design Director
Why Choose Us
Quality Unique Flowers
hand selected, with our eye for interesting blooms and a focus on locally grown
Made To Order
each unique bouquet is designed by a talented team member in gemx, england.
Exceptional Experience
we go the extra mile by updating you on delivery and sharing the bespoke bouquet.
Same Day Flower Delivery
order by 12pm. always hand delivered with care.
Thoughtful Design
Each arrangement is bespoke, made to order and thoughtfully designed by our incredible team. We have a shared passion for designing art with nature sustainably, which is embedded in our day to day practices.
The Perfect Gift
We specialize in artistically designed flowers, crafting premium gift bouquets for every special occasion. Grateful for our community's top-rated reviews on Google and Facebook—thank you for your support.
Flower Ordering FAQs
Where do you deliver flowers?
We offer same day delivery for GemX from Monday to Sunday, for orders placed by 12pm AEST. We are closed on public holidays. For orders placed after the cut off time, they will be delivered the next available delivery day. With fresh, perishable flowers and a focus on quality.
What happens after I place an order online for flowers?
You will receive an email confirmation of your flower order.
If you selected to pick up the flowers and specified a date and approximate time period during checkout, we will have your flowers designed and ready to be picked up on the specified date. If we are missing details from you, we will contact you to confirm your pick up.
Will the flowers I order look like the photos?
The photos online are for colour & textural inspiration - with flowers being seasonal, exact varieties will vary based on its availability and quality throughout the year. We strive our best to substitute for something similar to what you see in the photos at different times of the year. If there's a particular photo or flower in a photo that you love, please let us know when adding to cart. We ALWAYS do our best to cater for preferences, and will inform you prior to designing if a request is not possible.
We also offer a 100% satisfaction guarantee. If your recipient isn't happy with their flowers, we'll do our best to make sure the issue is resolved.
How do you ensure the flowers will survive a delivery?
For all deliveries, we wrap the stems of the bouquet in a water pouch that is biodegradable and simple to remove upon delivery. The level of water in the pouch varies with the distance and types of flowers. This helps the flowers keep fresh in transit as much as possible. We keep bouquets upright during delivery to ensure the stems continue drinking throughout.
Each bouquet comes with a Flower Care Card which details instructions to the recipient on how to take care of their flowers after unwrapping.
What happens if no one is home for the delivery?
This is a very common delivery scenario. Typically there is a safe place to leave the flowers.
If it's a house, we find a shaded spot undercover near the front door or similar.
If an apartment, either at the lobby or we try to buzz a neighbouring unit, to enable us to leave the flowers inside the secure building or at the unit's door.
We usually attempt to contact the recipient to let them know that something has been delivered (unless directed otherwise).
In the absolute worst case scenario, a re-attempt of delivery will be organised at an additional fee for a subsequent date or time. We will always contact you if this is the case.
How do I know if you're a reliable florist?
We are a small business made up of a passionate team of flower lovers, with a real care and love for what we create and show up for every day.
You can learn more about our story, and follow us on Instagram for frequent behind the scene adventures.
You can also read our Google reviews left by past customers and clients.
* Support is available Monday to Friday: 8am-8:30pm.
* Average answer time: 2h
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Address: 184 Main Rd E, St Albans VIC 3021, Australia
Phone: +012 345 6789 0000
Email: gempages@gmail.com
